Privacy Policy

Effective date: August 6, 2026

1. Scope of This Policy

This Privacy Policy applies to information collected through https://chicagowaterdamagehelp.site and related contact forms, phone calls and email communications operated under the name Chicago Water Damage Help.

2. Information We May Collect

Information you provide

When you call, email or submit a form, we may collect:

• Your name, email address and phone number.
• The property location or ZIP code.
• The type of water damage or service requested.
• Details included in your message or follow-up communication.
• Your consent preferences and records of the enquiry.

Information collected automatically

Our hosting provider and any analytics or security tools enabled on the website may collect technical information such as IP address, browser type, device type, referring page, pages visited, approximate location and access time.

3. How We May Use Information

We may use information to:

• Respond to your request and communicate about the enquiry.
• Route the enquiry to an independent service provider that may be able to assist.
• Operate, secure, troubleshoot and improve the website.
• Measure website performance and understand how visitors use the site.
• Prevent spam, fraud, abuse or misuse.
• Comply with legal obligations and protect legal rights.

4. Lead Referral and Provider Disclosure

Chicago Water Damage Help is a lead-generation and referral website. Information submitted for a service request may be shared with one or more independent water damage service providers for the purpose of responding to that request. We may receive compensation from a provider in connection with enquiries, website placement or referral arrangements.

Independent providers control their own services, pricing, availability and subsequent handling of information. Review the provider's own privacy practices before supplying additional sensitive information.

5. Other Parties We May Share Information With

We may disclose information to:

• Website hosting, form delivery, email, analytics, call-tracking and security providers.
• Independent contractors relevant to a submitted service request.
• Professional advisers such as legal, accounting or technical consultants.
• Authorities or other parties when reasonably necessary to comply with law or protect rights and safety.
• A successor owner in connection with a merger, sale, financing or transfer of the website or business assets.

6. Form Delivery and Third-Party Services

The website may use FormSubmit or another third-party form delivery service to transmit form submissions by email. Website hosting, spam prevention, analytics, call tracking and embedded features may also be provided by third parties. Those providers may process technical or submitted information under their own terms and privacy policies.

7. Cookies and Similar Technologies

The website may use cookies or similar technologies for essential operation, security, preferences, analytics and advertising if those tools are enabled. Browser settings can be used to limit cookies, although some website functions may not work correctly.

8. Data Retention

We may retain information for as long as reasonably necessary to respond to enquiries, maintain business records, prevent fraud, resolve disputes and comply with legal obligations. Retention periods may vary according to the type of information and purpose of processing.

9. Data Security

We use reasonable administrative and technical safeguards appropriate to the website. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Do not submit Social Security numbers, financial account details, medical records or other highly sensitive data.

10. Your Choices and Requests

You may request access to, correction of or deletion of information held directly by us, or ask us to stop non-essential communications. Some information may be retained where reasonably necessary for legal, security or recordkeeping purposes. Send requests to Email Now.

11. Children

This website is intended for adults seeking property-related services and is not directed to children under 13. We do not knowingly request personal information from children under 13.

12. Third-Party Links

The website may link to third-party websites. We do not control and are not responsible for their content, security or privacy practices.

13. Changes to This Policy

We may update this policy as the website, technology or business practices change. The revised effective date will be shown at the top of this page.

14. Contact

Privacy questions or requests may be sent to Email Now.